Submit a Support Ticket

Before submitting a ticket, try the following solutions.

Problem: I can’t move forward to the unit test or next unit.

Reason: You have not reached 100% on one or more quizzes or 80% on the unit test. Checkmarks indicate visits only not successful completion.

Solution:  Check the Grades link to ensure all unit quizzes have a 100% score and tests have at least 80%. Retake any quizzes or tests that have not reached the necessary percentage.

THE VIDEO BELOW MAY HELP WITH TROUBLESHOOTING.